LUSH Business Academy Agreement

We are delighted to welcome you to LUSH Business Academy. This Agreement explains the professional relationship, responsibilities, payment obligations, access terms, and expectations between you and Sora Surya No LLC so that we can begin clearly and care for the integrity of the room we share.

Please read this Agreement carefully. If you do not understand or accept it, do not submit payment or access the Program. Contact [email protected] with questions before enrolling.

By checking the required terms-and-conditions box at checkout, submitting partial or full payment, participating in LUSH Business Academy, or accessing its curriculum or community, you agree to these terms.

This Agreement is entered into between you, the purchaser and participant referred to as the “Client,” and Sora Surya No LLC, doing business as Sora Surya No and Devoted Way, referred to as the “Company.” The Client and Company are referred to together as the “Parties.”

This Agreement applies to a new twelve month LUSH Business Academy term purchased under these terms. It does not amend a stronger written promise or prior agreement made to an existing member before these terms became effective.

1. Scope of Services

The Company will provide the Client with the following during the active Program term:

• Access to the LUSH Business Academy curriculum and resources released during the active term
• The 7 Energy States of a Space Holder quiz
• Access to the LUSH Business Academy community
• The Company's regular presence in the community
• A monthly live group call
• A monthly Stay Sacred + Build Circle
• Quarterly planning sessions and member events offered during the active term

These items are referred to as the “Services” or the “Program.” The Services must be used during the Client's active Program term.

The Company may update the curriculum, resources, schedule, community platform, or delivery details as the Program evolves, while continuing to provide the material substance of the Services described above. The Company may add resources during the Client's active term.

Some member events or related experiences may require separate registration, travel, lodging, meals, or other fees. An event is included in enrollment only when the Company states that inclusion in writing. A special member price does not mean that the event is included in the Program fee.

The Company may offer additional services, including private sessions, for a separate fee. Any additional fee will be disclosed and agreed upon before purchase.

2. Payment and Client Duties

2.1 Program Fee

The Client agrees to pay either:

• One payment of $997, or
• Twelve monthly installments of $97

Both payment choices purchase the same twelve month Program term. The installment plan is a payment arrangement for the full Program fee. It is not a monthly membership that may be canceled at any time.

2.2 Installment Authorization

When the Client selects the installment plan, the first payment is due at enrollment. The remaining eleven installments will be charged approximately every thirty days using the payment method supplied by the Client. The Company may make each charge when due without requesting separate authorization.

Installment charges stop after payment twelve. The Program does not renew automatically. A renewal requires the Client to affirmatively accept a new twelve month term.

2.3 Failed Payments

If an installment fails, the Company will send a payment-failure notice and may retry the payment through its payment processor. The Client has seven calendar days from the failed due date to bring the account current.

If the payment remains unpaid on day eight, the Company may pause the Client's access to the curriculum, community, live rooms, and other Services. Access will be restored after the account is brought current. A failed payment or access pause does not cancel the remaining installment obligation, extend the Program term, or create a right to a refund.

The Company does not charge a repeating late fee under this Agreement.

2.4 Payment Security and Disputes

The Client authorizes the Company to charge the payment method supplied for amounts due under this Agreement. The Client agrees to keep a valid payment method on file and to contact the Company promptly if a charge appears incorrect.

The Client agrees not to use a payment dispute or chargeback to avoid payment obligations properly due under this Agreement. The Client remains responsible for lawful collection costs and fees incurred because of an improper dispute, subject to applicable law.

2.5 Participation

The Client understands that results depend in part on participation, implementation, and circumstances the Company cannot control. The Client is responsible for using the Services, doing her own work, and requesting support when needed. Failure to participate or complete the Program does not cancel the payment obligation or create a right to a refund.

3. Term, Access, and Renewal

The Program term begins on the date the Client submits the initial payment and continues for twelve consecutive months.

During the active term, the Client may access the curriculum, Academy community, live rooms, recordings made available by the Company, and additions released during that term. Unless a stronger written promise applies, access ends when the term closes if the Client does not renew.

Renewal is optional and is not automatic. Near the end of the term, the Company may invite the Client to renew for another twelve months.

When the Client renews continuously without allowing the term to lapse, the renewal price remains the price at which she entered LUSH Business Academy. The Company may offer revised renewal terms if it materially expands the Program with added scope that requires a different investment. The Client may accept or decline those revised terms.

If the Client allows her term to lapse and later wishes to return, any new term requires a separate written agreement. This Agreement does not set the price of a later return.

4. Communication

Program communication will primarily take place in the Academy community. The Company may also communicate by email when a message concerns account access, payment, scheduling, or another matter that reasonably requires direct notice.

The Company's contact email is [email protected]. Communications will ordinarily be acknowledged within 24 to 48 hours, excluding weekends and holidays.

5. Cancellations, Refunds, and Program Changes

5.1 Seven Day Refund Window

The Client may request a refund by emailing [email protected] within seven calendar days after the initial payment is submitted. If the request is timely, the Company will refund Program payments received, cancel future Program installments, and terminate the Client's access to the Services.

After the seven day refund window, Program payments are nonrefundable except when this Agreement expressly states otherwise or applicable law requires otherwise.

5.2 Client Cancellation After the Refund Window

The Client may stop participating at any time by giving the Company written notice. Access to the Program and Services will end. Stopping participation does not extinguish the Client's obligation to pay the full Program fee, including all remaining installments.

5.3 Removal for Conduct

The Company may remove the Client from the Program for abusive, threatening, unlawful, or materially disruptive conduct toward the Company, its representatives, or other Program members. The Company may terminate access without a refund, and the Client remains responsible for the Program fee, subject to applicable law.

5.4 Company Termination

The Company may terminate the Program relationship. Unless termination results from conduct described in Section 5.3, the Company will release the Client from future Program payments and provide a reasonable prorated refund based on the unused portion of the active term when the Client paid in full.

5.5 Rescheduling

If the Company cannot host a scheduled live room because of illness, travel, or another unexpected circumstance, it will make a reasonable effort to reschedule and notify the Client.

5.6 No Pauses

The Program term may not be paused or placed on hold without the Company's written authorization.

5.7 Force Majeure

The Company will not be liable for delay or failure to perform caused by circumstances outside its reasonable control, including natural disaster, fire, flood, severe weather, war, civil unrest, epidemic, pandemic, terrorism, government action, utility failure, or a material platform outage. The Company will make reasonable efforts to reschedule or provide a practical alternative when circumstances allow.

6. No Guarantees and Professional Boundaries

The Company does not guarantee a particular business, financial, personal, or other result. Testimonials describe individual experiences and do not promise that the Client will receive the same outcome.

Program information is educational and informational. It is not legal, financial, medical, mental health, therapeutic, or other licensed professional advice. The Client is responsible for consulting an appropriately licensed professional when needed.

The Company may provide referrals, recommendations, affiliate links, or third-party resources. The Company does not control or guarantee a third party's services. The Company may receive compensation from an affiliate link when disclosed.

If the Company's online learning or community platform becomes inaccessible, the Company will make reasonable efforts to restore or redeliver access, including through GoKollab or another suitable platform.

7. Confidentiality and Community Care

7.1 Client Information

The Company will treat the Client's nonpublic business and personal information as confidential and use it only to provide the Services, operate the Program, or comply with law. Information is not confidential when it becomes public without the Company's breach, was already lawfully known, is received lawfully from another source, or is developed independently.

7.2 Participant Information

The Client agrees to protect information shared by other Program participants. The Client will not publish, disclose, exploit, or use another participant's confidential information outside the Program without permission.

The Company will use reasonable care to support privacy in the community, but it cannot guarantee another participant's behavior. The Client should not share highly sensitive personal, financial, medical, or identifying information in a group forum.

7.3 Company Information

The Client agrees to protect the Company's nonpublic business, program, strategy, and operational information. The Client may use it only as permitted within the Program and may not publish or disclose it without written permission.

7.4 Reviews and Non-Disparagement

The Client will not knowingly make false or defamatory statements about the Company, its personnel, or the Program. Nothing in this clause prevents the Client from giving an honest review, reporting unlawful conduct, cooperating with an investigation, or exercising a right protected by law.

7.5 Client Features

The Company may ask to feature the Client's work, achievements, testimonial, or likeness. When a feature identifies the Client, the Company will provide a preview before publication and honor any separate written agreement concerning use. Anonymous or nonidentifying descriptions may be used without naming the Client.

A material breach of this Section may result in removal from the Program and may entitle the affected party to seek appropriate legal relief.

8. Intellectual Property and Recordings

The Program contains intellectual property owned by the Company or its licensors and protected by applicable law. The Company grants the Client a limited, revocable, nonexclusive, nontransferable license to use Program materials for her own noncommercial learning during the active access term.

The Client may not reproduce, share, sell, resell, license, distribute, translate, publish, create derivative products from, or commercially exploit the Program or its materials without the Company's written permission. The Client may not share login credentials or Program access with another person.

LUSH Business Academy™, LUSH Business Framework + Devoted Leadership Archetype™, and Devoted Way™ are trademarks of Sora Surya No LLC. LUSH Business Academy is a copyrighted work of Sora Surya No LLC.

The Company may record group calls and meetings. By participating in a recorded room after notice is provided, the Client consents to the recording. Any recording the Company makes available may be accessed only during the Client's active access term unless the Company states otherwise in writing. The Company retains all rights in the recordings.

9. Warranties

Each Party represents that it has authority to enter into this Agreement. The Company will provide the Services using reasonable professional care. Except for the express promises in this Agreement, neither Party makes another warranty, express or implied, to the fullest extent permitted by law.

10. Limitation of Liability

To the fullest extent permitted by law, the Company will not be liable for lost profits, loss of use, business interruption, substitute services, or indirect, incidental, special, exemplary, punitive, or consequential damages arising from the Program or this Agreement.

To the fullest extent permitted by law, the Company's total liability arising from the Program or this Agreement will not exceed the Program fees the Client paid under this Agreement.

These limitations do not apply where applicable law does not permit limitation or to obligations that cannot lawfully be limited.

11. Entire Agreement

This Agreement constitutes the entire agreement between the Parties concerning the Client's Program term and supersedes prior or contemporaneous representations concerning that term. It does not retroactively amend a stronger written promise or prior agreement that applies to an existing member.

A waiver of one provision is not a waiver of another. A waiver must be in writing and signed by the Party making it.

12. Neutral Construction

This Agreement will be interpreted fairly and will not be construed against a Party solely because that Party or its representative prepared it.

13. Changes to This Agreement

The Parties may amend this Agreement only through a written agreement accepted by both Parties. A material expansion offered for a future renewal does not change the Client's current term unless the Client affirmatively agrees in writing.

14. Assignment

This Agreement binds the Parties and their permitted successors and assigns. The Client may not assign or transfer Program access or her rights under this Agreement without the Company's prior written consent.

15. Notices

Notices under this Agreement must be in writing.

Notices to the Company must be sent to:

Sora Surya No LLC

Email: [email protected]

Notices to the Client may be sent to the mailing or email address supplied at purchase. A Party may update its address by written notice.

16. Governing Law, Venue, and Mediation

This Agreement is governed by the laws of the State of North Carolina, without regard to conflict-of-law principles. Venue for a proceeding arising from this Agreement will be in Wake County, North Carolina.

Before pursuing litigation or another formal remedy, the Parties agree to make a good-faith effort to resolve the dispute directly and then through mediation when appropriate. The Parties will share mediation costs unless they agree otherwise or applicable law requires another allocation.

17. Recovery of Enforcement Expenses

If a legal action, arbitration, or other proceeding is brought to enforce this Agreement or address an alleged breach, the prevailing Party may recover reasonable attorneys' fees and costs to the extent permitted by law.

18. Severability

If a provision of this Agreement is held invalid or unenforceable, it will be interpreted or reformed to the minimum extent necessary to make it enforceable when possible. The remaining provisions will continue in effect.